lianxi_adress1

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How long is your normal product delivery period?

For samples, the delivery time is within 5 working days. For mass production, the delivery time is 20-30 days after receiving the deposit. The delivery time will be effective after ① we receive your deposit, and ② we obtain your final approval for your product. If our delivery time does not meet your deadline, please check your requirements in your sales. In all cases, we will try our best to meet your needs. In most cases, we can do this.

How is your R & D capacity?

Our R & D department has a total of 6 personnel, and 4 of them have participated in large customized bidding projects, such as CRRC. In addition, our company has established R & D cooperation with 14 universities and research institutions in China. Our flexible R & D mechanism and excellent strength can satisfy customers’ requirements.

What certifications do you have?

Our company has acquired IS09001 quality management system certification.

 

What is the product warranty?

We guarantee our materials and craftsmanship. Our promise is to make you satisfied with our products. Regardless of whether there is a warranty, our company's goal is to solve and solve all customer problems, so that everyone is satisfied.

Do you have MOQ of products? If yes, what is the minimum quantity?

MOQ for OEM/ODM and Stock have shown in Basic Info. of each product.

What is your quality control process?

Our company has strict quality control process.

Please contact us for further information.

Do you guarantee safe and reliable delivery of products?

Yes, we always use high-quality packaging for shipping. We also use special dangerous packaging for dangerous goods, and certified refrigerated shippers for temperature-sensitive goods. Specialized packaging and non-standard packaging requirements may incur additional costs.

What is your production process?

1. The production department adjusts the production plan when receive the assigned production order at the first time.

2. The material handler goes to the warehouse to get the materials.

3. Prepare the corresponding work tools.

4. After all the materials are ready, production workshop personnel starts producing.

5. The quality control personnel will do quality inspection after the final product is produced, and the packaging will start if passing the inspection.

6. After packaging, the product will enter the finished product warehouse.

How big is your company? What is the annual output value?

Our factory covers a total area of 50000m² with an annual output value of 19.4 million USD .

How about the traceability of your products?

Each batch of products can be traced back to the supplier, batching personnel and filling team by production date and batch number, to ensure that any production process is traceable.

What are the acceptable payment methods for your company?

30% T/T deposit, 70% T/T balance payment before shipment.

More payment methods depend on your order quantity.

What are your pricing mechanism?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company send inquiry to us.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the quickest but also most expensive way. By sea freight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way.

What is your total production capacity?

Our total production capacity is approximately 10GW per year.

What is the difference between your products in the industry?

Our products adhere to the concept of quality first and differentiated research and development, and satisfy the needs of customers according to the requirements of different product characteristics.

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